side-area-logo

Support

Standard Support Hours
  • GLOVent Standard Support hours are Monday to Thursday from 08h00 to 17h00 and Friday from 08h00 to 16h00 (excluding South African Public Holidays).
  • Our office also usually close once a year over the Christmas / New Year period, but the exact dates will be communicated to all clients in advance.
Office Hours Support
  • Please contact the GLOVent Support Team by telephone or email on the details listed above.
  • You can also send us a support request by completing the support request form on this page.
  • If for whatever reason you do not receive the desired response from the Support Team, please contact your Account Manager on his/her mobile.
After Hours Support
  • Please submit a support request through the support request form on this page. We will be notified accordingly.
  • Please indicate if this is an emergency (urgent response is required) or not, in which case we will be responding as soon as possible in office hours.
  • If you do not receive the desired response after submitting your query through the support request form, please contact your Account Manager on his/her mobile.

(Please note that after hours support are “best effort”. We commit to at all times do our best to respond to all support requests as soon as possible, but can unfortunately not guarantee immediate after-hours availability.)

Local: 086 101 7424
International: +27 11 568 0132
info@glovent.co.za

SUPPORT